Customer Support Officer

Position Closed

3/14/20261 min read

Role: Customer Support Officer
Platform: Fyndr
Location: Abuja, Nigeria (Remote. Applicants must be Abuja based)
Salary: ₦125,000 per month

About Fyndr

Fyndr is a request based service platform built by Rheel Technology Limited.

The platform connects people who need services with verified service providers using a simple model:

Request → Connect → Deal
The platform is launching in Abuja and we are building a small team to support early users and service providers.

What You Will Do
• Assist users and service providers during onboarding
• Respond to customer inquiries via phone, email, and WhatsApp
• Help verify provider applications and documentation
• Monitor requests submitted on the platform
• Escalate technical or operational issues to the relevant team

Who This Role Is For

This role suits someone who:
• Has strong communication skills
• Is patient and organized
• Can respond quickly to customer issues
• Is comfortable working with digital platforms

Applicants must be based in Abuja.

How to Apply

Send your CV and a short note explaining why you are suitable for this role.

Email: recruitment@fyndr.ng

Subject: Application – Customer Support Officer (Fyndr)